Conference FAQ

When is the abstract submission deadline?
The abstract submission deadline is 7th March 2022 at 12 Noon UK time.

When is the early registration deadline?
The early registration deadline is 20th April 2022 at midnight  UK time.

Are there any cancellation fees?
Cancellations received by 1st March 2022 (Midday GMT) will incur an administrative charge of £40.00. Unfortunately after this date there can be no refunds. Should you need to cancel, please notify us by email at and ensure you receive an acknowledgement.

Do I have to pay by credit card online or can I be invoiced?
We request that all registrations are paid for online once the registration link is open however if this is not possible please contact us at

Can I pay in my local currency?
All payments must be made in UK Pounds (£) to ensure that the full amount is received.

Will I be charged for my payment?
If payment is made by bank transfer we ask that you pay all bank charges. Alternatively we can accept payment by credit card where there are no additional fees.

Can I pay by American Express?
Unfortunately we do not accept AMEX.  Please pay by VISA and MasterCard.

Can I get a receipt for my payment to attend the congress?
Receipts will be issued electronically via email.

How can I receive an invitation letter to the conference for my VISA application?
We are able to issue an invitation letter once we have received your completed registration and payment. Please make this request in the notes section at the end of the online registration process. Please note that is it your responsibility to check the Visa Entry Regulations into the UK and further information can be found by clicking here.
It is your responsibility to ensure that your passport is valid for travel and we recommend that you check with your local Embassy.  Please note that some countries require your passport to be valid for up to 6 months from the date of return.

Can I just turn up on the day to register? 
Yes, our registration desk is open every day throughout the event. Please note that the on-site fees are more expensive.

I received the following error message when trying to complete the payment on the registration site:

Card type not selected

Please check that you have ticked the card payment button positioned to the left of the card details section. Please note that this means we have not received your registration.


Unfortunately this message suggests that your credit card provider is blocking payment. Please contact your bank directly to resolve this issue. Please note that this means we have not received your registration.